Privacy Policy

Our commitment to protecting your privacy is paramount at My Time for Young Carers. The following statement describes how My Time for Young Carers collects and uses information about people who use our services or visit our website. 

If you have any queries about this statement please contact us at c/o VAMS, Old Town Hall, Epsom, KT18 5BY or email: 

Collecting Information 

We will collect personal information from you when you enquire about our activities for young carers or volunteering opportunities, register with us when becoming a member or volunteer, donate to us or otherwise provide us with personal information. We may also receive information about you from other people, if a friend or colleague refers you to our charity. 

Personal Information 

The types of personal information collected might include name, date of birth, email address, postal address, telephone number and medical history so members can safely attend activities. If you are intending to volunteer personal information will be collected to support a DBS application. 

How do we use this information? 

We will use your personal information to provide you with the services or information you have requested and for administration purposes. We use generic information of the families we support to further our charitable aims, including fundraising applications e.g. 25% of our young carers have a sibling diagnosed with ASD. Should we consider it necessary to share your information with other service providers we will seek additional consent, except in situations when the immediate welfare of a child is paramount. 

We will not use your personal information for our own marketing purposes unless you have provided specific consent, such as the use of photos on our website, social media or leaflets. 

Privacy and Security 


‘Cookies’ are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer’s hard drive. 

My Time for Young Carer’s website uses cookies to ensure that you can interact with our web sites successfully. The use of cookies does not give us access to the rest of your computer or to personal information about you. 

Personal Detail Protection 

Information that you provide in a membership, registration or enquiry form is subsequently stored on a secure server. We also take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date via review processes and kept only for so long as is necessary for the purposes for which it is used. All access to our secure server is restricted only to authorised staff and trustees where required. 

Legal Compliance 

My Time for Young Carers Charity may need to disclose your information if required to do so by law or in response to a court order. In exceptional circumstances, where we think someone is at serious risk of being harmed, we may contact the police or a local authority safeguarding team. 


By providing us with your personal information you consent to the collection and use of that information for the purposes and in the manner described in this Privacy Policy. 


Our website may include links to websites run by other organisations. My Time for Young Carers is not responsible for the privacy practices of other organisations’ websites, so you should read their privacy policies carefully. 

Data Protection (Rights of Access) 

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. 

If you wish to exercise these rights, please contact us at c/o VAMS, Old Town Hall, Epsom, KT18 5BY or email: 

My Time for Young Carers reserves the right to amend this privacy statement. The most up to date version will be always be available on our website so please check from time to time, continuing to use our website you will be deemed to have accepted any changes.